Austin is a Tier 1 Support Technician at 20/20 Technologies, providing both in-office help desk support and on-site technical services for our clients. He is often one of the first points of contact when customers need assistance, helping troubleshoot technical issues, resolve support requests, and ensure systems are running smoothly.

Whether he's assisting users remotely, installing new equipment, configuring workstations, or providing hands-on support at client locations, Austin is committed to delivering prompt, friendly, and dependable service.